News & Blog

Cloud-based self-care portal will help Telenor Norway’s end-users resolve issues faster, improving customer experience and cutting calls to support centers by 30% Device intelligence leader Tweakker today announces that Telenor Norway will pilot its Device Guides solution to encourage almost 1 million subscribers to use online self-care guides to resolve any smartphone and service relatedRead More >

Device connectivity solution Tweakker aims to help MVNOs move to upselling profitable new services during initial 90-day customer life-cycle Tweakker announced today that it now features the industry’s first context-aware customer engagement automation tool for mobile virtual network operators (MVNOs). The tool helps MVNOs to better engage with customers during the subscription life-cycle and to upsell profitable

Read More >