With the goal of providing customers round the clock care, Gamma then adopted Tweakker’s Device Guides platform for subscriber self-care.
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With the goal of providing customers round the clock care, Gamma then adopted Tweakker’s Device Guides platform for subscriber self-care.
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Device connectivity solution Tweakker aims to help MVNOs move to upselling profitable new services during initial 90-day customer life-cycle Tweakker announced today that it now features the industry’s first context-aware customer engagement automation tool for mobile virtual network operators (MVNOs). The tool helps MVNOs to better engage with customers during the subscription life-cycle and to upsell profitable
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Tweakker is delighted to inform you that Jim Ross has been appointed sales manager for the North American market and will take responsibility to direct and develop sales of the world’s most deployed network connectivity solution into the expanding US MVNO market.
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Accurate and up-to-date device intelligence again proved the foundation for any sustainable telecom business and Tweakker’s leadership in this vital domain proved instrumental to carriers’ growth and financial health.
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Tweakker is looking for a skilled Device Guides Specialist to join our device team within the Customer Service Department.
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A new era began this month at Mobilethink and Tweakker in Aarhus, Denmark following a management buyout from Spirent Communications by Pierre Hagendorf, previously general manager of the two businesses.
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Tweakker has been selected by French MVNO Prixtel to help grow its subscriber base to 400,000 over the next two years by offering the best available 4G services nationwide at highly competitive pricing.
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Operators are increasingly joining the highly profitable BYOD train as subsidized smartphones are too costly in the current no-growth market situation. However, the higher the share of BYOD users on a network, the less control the operator has over the device fleet. So how can operators reap the benefits of BYOD while managing the emerging challenges?
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With the increasing numbers of low-cost, app-heavy, battery-demanding smartphones coming to market, it’s reasonable to expect more exploding and flaming issues.
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Acquiring “cheap” customers can be great for customer acquisition, but running after 10EUR customers should get MVNOs thinking and worrying about the long-lasting impact on their profitability and sustainability.
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