Founded in 2009 on the back of global Device Management provider Mobilethink, Tweakker set out on the mission to make connectivity services as easily obtainable as buying a music track in iTunes.
Today Tweakker is trusted by over 100 MVNOs and has become the market leader in MVNO connectivity, smartphone support and customer engagement solutions. Through its MVNO service cloud, Tweakker ensures MVNOs have ultimate operational efficiency, rapid revenue uptake and an ability to differentiate through greater customer service experiences.
Building a sustainable MVNO business is a challenging endeavor. Making business out of thin margins in an ultra-competitive market is not a walk in the park for any MVNO. However, many have succeeded with Tweakker’s help.
Our mission is to help MVNOs succeed in increasing customer lifetime value through rapid revenue uptake enabled by seamless device setup, through higher customer loyalty and great customer service experiences, and by unlocking more upsell opportunities through better customer understanding.
Part of Mobilethink, world leader in mobile device intelligence
Serving mobile operators for more than a decade, Mobilethink presents world’s most accurate Device management platform, automated customer engagement and online optimized device support. Mobilethink’s unique portfolio of device-centric knowledge services enables service providers to increase customer lifetime value, reduce churn and substantially decrease support costs.
Visit Mobilethink’s website to learn more