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Device Guides

World's easiest smartphone help for the best customer support experience

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Enghouse Systems acquires Tweakker

Tweakker joins Enghouse’s Networks Group, a leading provider of technology solutions serving the telecommunications service provider industry sector worldwide. Enghouse Tweakker is the world’s leading provider of MVNO connectivity, smartphone support and customer engagement solutions. Over 100 MVNOs now base their business on the Enghouse Tweakker cloud.

Why MVNOs love Enghouse Tweakker

Cloud-based solutions for an ultra fast deployment

No capital expenses – pure pay-as-you-grow pricing model

Solely designed for best MVNO end-user experience

Trusted by 100+ MVNOs

World’s most deployed MVNO cloud service

“By reducing call handling time at TAG’s customer service centers by leveraging Tweakker’s connectivity services, we expect to cut more than $1 million each year out of operational costs and provide better customer experience at the same time.”

Esau Neri, COO, TAG Mobile

“With a highly-diverse smartphone market, the only way our care agents can handle our growth and on-boarding connectivity issues as a result is having access to Tweakker’s how-to Device Guides.”

Farid Yunus, CEO and founder, redONE Malaysia

“GIV Mobile aims to provide new and existing customers with a care service that is unmatched in America’s MVNO world. Tweakker’s guides enable us to do just that and our care agents will be able to work faster and more efficiently. They will also enable us to slash OPEX support costs, which is very important especially for an organization like ours running its own customer support call centers here in the United States.”

Omar Abhari, Vice President Operations, GIV Mobile