OTA Connect at-a-glance
Tweakker offers pay-as-you-grow OTA setups to allow for simple, yet powerful Device Management.
The solution covers over 4000 devices enabling MVNOs to set up their customer for data services in seconds.
Beautiful Web-Interfaces, innovative Smartphone applications and powerful APIs give MVNOs the tools they need to succeed in APN setup.See API documentation
Self care & Customer care
Integrate with your self care & customer care platforms. Tweakker OTA Connect has all the tools you need to offer a world-class user experience.
Are Android and iPhone your main consideration? Set APNs with unique Android and iOS Apps that receives the best reviews.
Network & SIM
Set up any device from power-on. Integrate with your network or SIMs to set up all new customers for data services.
Branded Interfaces and Apps
Your customers demand an extraordinary experience from your customer care services. They expect easy and fast resolution when searching for answers online or calling your call center.
That's why we build all the interfaces you need to meet and exceed your customers' expectations.
Through our collaboration with Device Management company Mobilethink we have the best long-tail OTA coverage available on the market.
> 4000 devices covered with OTA.
Set up any device
> 90 000 TACs mapped to devices.
Unique grey-market support
Support for invalid IMEI phones.
Tweakker helps Tesco Mobile
Tesco Mobile Ireland's strategy is to provide customers with best-of-breed value and care. They used Tweakker OTA Connect to build web-applications with anytime-anywhere customer care.
Now, users can easily be setup for data services. The decrease in cost is up to 95% per issue and Tesco Mobile can now focus on improving their core offering.
Tweakker powers Telmore
Telmore is an MVNO-pioneer. They were the first online-only MVNO in the world, and introduced Self-care and top-up features on their website.
Telmore naturally chose Tweakker to replace their legacy device management solution, and they reduced issues concerning phone settings 50%. Customer care costs were further reduced through a decline in Average Handling Time for calls concerning phone settings. A clear result of Tweakker's powerful and cost-effective OTA Connect.
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